Frequently Asked Questions

  • No. We do not use any tools or methods that cause pain, fear, or intimidation.

  • Depending on the situation and only with careful supervision. Dogs are introduced slowly. Introductions are gradual to ensure comfort and safety.

  • No problem! If your dog prefers to be alone or doesn’t get along with other dogs, they will have their own space. We never force dogs to interact if it could cause stress or conflict.

  • A trial day is a short visit (a few hours) for dogs who may be hesitant around new people or need extra time to settle in. This helps your dog adjust to the environment and staff before a full stay. Trial days are scheduled in advance and are a great way to introduce your dog to our routine.

  • All dogs must be up-to-date on rabies, distemper, parvovirus, and bordetella vaccines. Puppies must have completed their initial series and be cleared by a vet.

  • Dogs are supervised at all times. We use structured play, rest periods, and separate areas to prevent stress or conflict.